For much of this year, Sara Goodrich of Lakeland has gone without health insurance — despite trying over and over again to complete enrollment on HealthCare.gov. “For the last six months, all of the agents have been telling me something else is the issue. Resubmit here, there’s an address error, it’s your birthday, for some reason, that would affect my application, and I just said, I am trying to follow the rules here, and you guys aren’t helping,’” she said.