“Despite efforts by state and health plan officials to smooth the transition, caregivers and others reported ‘the managed care system … was not prepared’ to care for the population’s specific needs, which include complex cases involving mental illness, homelessness and developmental disabilities, the report said… The report about California’s experience comes as the U.S. Centers for Medicare and Medicaid Services (CMS) is ramping up plans to move many of the nation’s 9 million ‘dual eligibles,’ who qualify for both Medicaid and Medicare, into managed care plans.”