Surveys Suggest Health Insurance Shoppers Are Significantly More Satisfied When They Buy Coverage Outside of Government-Run Exchanges

According to the report published in August 2015 by Deloitte, only 30% of consumers who enrolled in health insurance through a government-run exchange were satisfied with their plan.1 By contrast, a separate survey of eHealth shoppers published in February 2015 found that 69% of health insurance shoppers who purchased through eHealth were satisfied with the value of their plan.